By Subraya Mallya
As SaaS increasingly becomes the preferred way for delivery and consumptionĀ for all things software, incumbent on-premise vendors are feeling the heat to come up with their own version of SaaS application. Customers convinced of theĀ cost efficiencies of the SaaS model are resenting the hefty support contracts. The challenge of coming up with a […]
Tags: Cost of Sales, Disaster Recovery, hunters and farmers, On-Demand Applications, Online Marketing, Revenue Recognition, SAS-70 Type II Certification, Service Level Agreement (SLA), Software-as-a-Service (SaaS), tiered support
By Subraya Mallya
Established companies venturing into SaaS business or newbies starting off as SaaS companies have to deal with a lot of new and evolving challenges. Everything that you can possibly think of is different with SaaS model. To say that it is changing the software business is an understatement. Starting with delivery model, architecture, sales, support […]
Tags: Data Privacy, Liability, Revenue Recognition, Service credits, Service Level Agreement (SLA), Subscription Agreement
Recent Comments