By Subraya Mallya
Cloud Computing has created enough of a challenge for companies. On the one hand, they have investments made into traditional on-premise technologies which has developed firm roots in the enterprise, thanks to all the customization, resources etc. On the other hand they see these new Cloud solutions, all of which they wished their existing vendors […]
Tags: ADP, Alfresco, Amazon AWS, Atlassian, Box.net, Clarizen, Concur, Coupa, Dropbox, GitHub, HubSpot, Jive, Lithium, Marketo, Microsoft Azure, NetSuite, Paychex, Paycycle, RightNow, Salesforce.com, SuccessFactors, Taleo, Twillio, WebEx, Workday, Zoho
By Subraya Mallya
Service Levels have always been a critical business continuity metric that companies have tracked. This has been true even through the years when companies managed their entire technology portfolio themselves. With technologies increasingly moving to cloud, SLAs and the Recovery Metrics (RTO and RPO) are more critical for both the service provider and service consumers. […]
Tags: Facebook, GitHub, Hibernate, jQuery, outage management, Quality of Service, Ruby On Rails, Service Level Agreement (SLA), unplanned outage, Workday
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