By Subraya Mallya
As SaaS increasingly becomes the preferred way for delivery and consumption for all things software, incumbent on-premise vendors are feeling the heat to come up with their own version of SaaS application. Customers convinced of the cost efficiencies of the SaaS model are resenting the hefty support contracts. The challenge of coming up with a […]
Tags: Cost of Sales, Disaster Recovery, hunters and farmers, On-Demand Applications, Online Marketing, Revenue Recognition, SAS-70 Type II Certification, Service Level Agreement (SLA), Software-as-a-Service (SaaS), tiered support
By Subraya Mallya
One of the key drivers of the SaaS model has been the transfer of risks, burden and costs of ownership from the software buyer to the software vendor. In a way, by adopting SaaS the customers are telling the software industry to get their act together and bear the risks for their own doing. For […]
Tags: Amazon AWS, capital expenditures (CAPEX), Cloud Services, Data Governance, Disaster Recovery, Operational Expenditure (OPEX), Rackspace, Software-as-a-Service (SaaS)
By Subraya Mallya
In the last two posts, I covered considerations to be made in Choosing a SaaS vendor and Technology Considerations. In this post I will go into the governance controls you should include in your evaluation checklist of a SaaS vendor. In this day and age of increasing governance and regulatory compliance mandates, the evaluation of […]
Tags: Access Control, business continuity, Change Management, Data Leaks, Data Portability, Data Retention, Data Separation, Disaster Recovery, Encryption, GLBA, HIPAA, Intrusion Detection Systems, Log Management, PCI-DSS, Sarbanes Oxley (SOX) 404, Scheduled Maintenance
By Subraya Mallya
As SaaS model becomes more mature and moves beyond Sales Automation into the more involved functional domains of Human Resources Management, Project Management, Supply Chain and Financial Analysis, IT executives in companies now have to define the right process to procure SaaS offerings. While it is still a software that you are buying, the dynamics […]
Tags: business continuity, customer on-boarding, Disaster Recovery, On-Premise Software, Product Roadmap, Provisioning, RFP, Sarbanes Oxley (SOX) 404, SAS-70 Type II Certification, Service Level Agreement (SLA), Software-as-a-Service (SaaS)
By Subraya Mallya
In the regulatory climate we live in today, by adopting Software-as-a-Service/Cloud based services, business are confronted with two equally challenging choices. On the one-hand, SaaS provides companies with a controlled environment outside the control of their IT organization. The internal IT staff will have no access to the application, the data and infrastructure configuration that […]
Tags: Cloud Computing, Disaster Recovery, SAS-70 Type II Certification, Software-as-a-Service (SaaS)
By Subraya Mallya
While SaaS is making inroads in North America challenges abound as companies try to explore global markets and emerging economies.
Tags: Disaster Recovery, Firewall, Hosting, License Cost, Managed Services, network continuity, offline access, On-Premise Software, Software-as-a-Service (SaaS)
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