By Subraya Mallya
In the last two posts, I covered considerations to be made in Choosing a SaaS vendor and Technology Considerations. In this post I will go into the governance controls you should include in your evaluation checklist of a SaaS vendor. In this day and age of increasing governance and regulatory compliance mandates, the evaluation of […]
Tags: Access Control, business continuity, Change Management, Data Leaks, Data Portability, Data Retention, Data Separation, Disaster Recovery, Encryption, GLBA, HIPAA, Intrusion Detection Systems, Log Management, PCI-DSS, Sarbanes Oxley (SOX) 404, Scheduled Maintenance
By Subraya Mallya
While doing market research for various products that are out there in the market which fall under the umbrella of Application Management for E-Business Suite, I compiled this list of companies that provided solutions in ITSM Service Support area (not necessarily in any particular order) BMC – Remedy for Incident and Problem Management, Atrium CMDB for […]
Tags: Change Management, CMDB, Configuration Management, ITIL, Patch Management
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